Removing, Deactivating, and Restoring Members

Removing Users

Only the following users can remove users from an organization:

• Administrators: Only administrators have the ability to remove users, by default.

• Users with Assigned Permission: Users with the specific permission to remove members can also perform this action.

To remove a user:

1. Navigate to the Organization > Members page.

2. Click the Actions icon adjacent to the user you want to remove and select Delete Member.

3. A warning message appears. Click Delete User to confirm.

Restoring a Deleted Member

You can restore deleted members within 30 days, from the Deleted Members tab. After 30 days, deleted members are permanently removed and cannot be restored.

To restore a deleted user:

1. Navigate to the Organization > Members page and click the Deleted tab to view the list of deleted users.

2. Search for the deleted user you want to restore and click Restore User.

3. Click Restore Member to confirm.

Restoring a user doesn't restore the access permissions that the user may have had before they were deleted. They have the permissions assigned by default to all users, and you must grant them additional permissions again.

Deactivating Members

To deactivate a member:

1. Navigate to the Organization > Members page.

2. Click the Actions icon adjacent to the user you want to remove and select Deactivate User.

3. A warning message appears. Click Deactivate User to confirm.

Reactivating a Deactivated Member

To reactivate a deactivated member:

1. Navigate to the Organization > Members page and click the Inactive tab.

2. Search for the user that you want to reactivate and click Reactivate User.

3. A warning message appears. Click Activate User to confirm.

Reactivating a deactivated user restores the access permissions that the user had before deactivation.